Hello
The beta is now here and we would like to thank you again for your participation to this new session! This time again we are looking forward receiving your feedback and the team will continue to work in order to improve your experience. In case you missed it, please check out the “Word from the team” article.
This article will give you the main directions for the Beta and will be updated on a regular basis to answer your questions and share known issues.
Please don’t forget to use official CB2 forums for more enquiries about the beta and to use following buttons to guide you :)
The beta is now here and we would like to thank you again for your participation to this new session! This time again we are looking forward receiving your feedback and the team will continue to work in order to improve your experience. In case you missed it, please check out the “Word from the team” article.
This article will give you the main directions for the Beta and will be updated on a regular basis to answer your questions and share known issues.
Please don’t forget to use official CB2 forums for more enquiries about the beta and to use following buttons to guide you :)
1. Keys/Game Activation
a) How to redeem my Beta Key
If you have any questions regarding the redeem process of your beta access, please refer to the
following FAQ. For more information about key activation please check those links Activate a game on Steam / Activate a game on Uplay.
Additional help:
- Uplay: 16 digits (4*4), example = XXXX-XXXX-XXXX-XXXX
- MMH7 Beta page ( https://mmh7.ubi.com/en/beta) : 12 digits, example = XXXXXXXXXXXX
- Steam: 15 digits (3*5), example = XXXXX-XXXXX-XXXXX
Additional help:
- Uplay: 16 digits (4*4), example = XXXX-XXXX-XXXX-XXXX
- MMH7 Beta page ( https://mmh7.ubi.com/en/beta) : 12 digits, example = XXXXXXXXXXXX
- Steam: 15 digits (3*5), example = XXXXX-XXXXX-XXXXX
b) Can't find my game
There is no direct link to download the beta.
-
If you pre-ordered the game from Steam, the beta should available as a second entry in your game library. Activate a game on Steam
-
For all other retailers, you will need to download Uplay Launcher and be sure to login with the Uplay account you used to buy the game or redeem the code. Activate a game on Uplay.
- If you registered to the waiting list you also need to use Uplay Launcher with your linked account.
It may happen that if the game is activated but is not available on your Uplay library you will have to reinstall Uplay launcher. If you have difficulties finding the game in your library please contact our
customer support.
c) I have a question/issue about my key
If you have any concerns regarding your pre-order key and previous points were not able to help you, we recommend you to directly contact our
Customer Support and explain them your situation.
2. Bug report
a) Where can I find known issue list?
We are tracking all the bugs we are receiving and will update on a regular basis this Known Issues list. Of course this one do not include all reported bugs at the moment but are the main ones we were able to identify. Please check this thread first, you might find precious information. If you are experiencing issues not included here, please refer to following point (b).
b) How to report bugs and issues?
(Don’t forget to check Known Issues thread first) If you want to share your feedback about the game or bugs, we recommend you to check this
forum thread first for more details about our bug acknowledgment process. This will help us to ensure that testers have all the necessary information to reproduce your issues and provide a potential workaround and fixes.
c) I need help with the beta (technical, how to etc.)
If you are experiencing issues with the beta we recommend you to join dedicated forum so our expert will be able to help you. Do not hesitate in the meantime to open a ticket on our
Customer Support.
d) I'm unable to post on Beta forums or use Beta feedback form on the website
If you have access to the Beta but can’t access
those forums or have no “report a bug” button on this page please contact our Customer Support for additional help.
3. Known Issues
Don’t forget to check Known Issues thread on a regular basis for more information and
this topic for bug reporting advices.
// Update in progress